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    Privacy Policy

    Privacy Policy

    Happy Parrtos Ltd. is committed to ensuring that your privacy is adequately protected. In order to implement a lawful, transparent and secure processing of your personal data, we adopt this Privacy Policy, which is effective as of 25 May 2018. The Privacy Policy refers to RODO, the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation). The document sets out what data we process and on what basis, and how we ensure its security and your rights.

    1. Personal Data Administrator

    The administrator of your personal data is Happy Parrtos sp. z o.o. with its registered office in Sławkowice, registered by the District Court for Krakow -Śródmieście in Krakow, XII Commercial Division of the National Court Register under KRS number 0000944273

    Respecting your privacy and in order to comply with our obligation to provide you with information, below we present you with the most important information about the way we process your personal data and the cookies that are used by our Service.

    This document applies to all activities performed by us in connection with the Services offered, in which we act as a data controller .

    2. Personal data

    If you intend to use our Services, in most cases you will be asked to provide us with your personal data. Providing the data is voluntary, but at the same time necessary to use our Services, including entering into a contract or sending us a contact form through our website.

    When processing your personal data, we use organizational and technical measures that comply with the relevant legislation (in particular the GDPR).

    3. Purposes of personal data processing

    ● processing of data sent via the contact form to prepare and send an offer
    ● direct marketing of the services offered,
    ● sending newsletters.
    ● data obtained through the use of technology.

    4. Profiling

    We may perform profiling using your personal information in connection with the Services. This profiling may be done based on your past activities. This includes showing you personalised advertisements or automatically assessing which services you may be interested in and making you a tailored offer.

    The profiling we do does not result in decisions that produce legal effects for you or that affect you in a similarly significant way.

    5. Basis for processing personal data

    We will only process your personal data on the basis of a legal basis under the GDPR. The bases that apply in connection with our offered Services are:

    • ● contract for the provision of services or to take action at the request of the data subject prior to entering into that contract (Article 6(1)(b) of the GDPR),
    • ● legal obligation incumbent on us, especially related to accounting in the case of paid services (Article 6(1)(c) of the GDPR),
    • ● our legitimate interest (Article 6(1)(f) of the RODO), consisting of:
      • – the processing of personal data for the purpose of establishing, pursuing or defending possible claims relating to the Service, including the services provided ,
      • – collecting data for statistical and analytical purposes which allows us to optimize our Services),
      • – conducting direct marketing activities, including profiling,
      • – surveying your satisfaction and determining the quality of your service,
      • – archival (evidentiary) records to safeguard information in the event of a legal need to prove facts.
      • – communicate with you in order to respond to your inquiry or provide you with services
    • ● Your consent to the processing of personal data if you choose to give it (Article 6(1)(a) of the GDPR).

    6. Recipients of your data (Entities we use)

    In connection with our Services, we use the services of other entities that support our business. Thus, your information may be transferred, solely for the purposes indicated in this policy:

    Depending on the purpose of the processing, we entrust your personal data to:

    • ● Google LLC – in order to use Google services, including Google Drive, to store electronic materials and documents and data sets.
    • ● Facebook, Inc. – for the use of remarketing tools, including the ability to target advertisements to individuals from email databases.
    • ● Fakturownia Sp z o.o. – in order to post transactions and issue invoices.
    • ● HubSpot Inc. – for the purpose of handling inquiries and collecting contact information (CRM).
    • ● PayU S.A. – in order to store and process the data of people who have paid for our products or dedicated training courses.

    All entities to which we entrust your personal data and its processing guarantee the application of appropriate measures for the protection and security of such data required by law.

    7. Where is your data stored?

    The personal information collected is stored in the European Economic Area (“EEA”).

    8. Your rights

    In connection with our processing of your personal data, you have the right:

    • ● right of access to your data, including obtaining a copy of your data,
    • ● right to request rectification
    • ● right to erasure (in certain situations),
    • ● right to lodge a complaint with the supervisory authority dealing with the protection of personal data,
    • ● right to restrict data processing.

    If your data is processed on the basis of consent you may additionally exercise the rights below:

    ● right to data portability, i.e. to receive your personal data from the controller, in a structured, commonly used machine-readable format. You can send this data to another controller.

    In order to exercise the above rights, please contact the administrator by e-mail sent to office@happyparrtos.pl.

    9. Duration of data processing

    We will only process your data for as long as we have a legal basis to do so, which is:

    • ● we are no longer under a legal obligation to process your data, or;
    • ● revoke your consent to data processing if it was based on such consent, or
    • ● your objection to the processing of your personal data will be accepted where the processing was based on a legitimate interest of the controller or the data were processed for direct marketing purposes.

    10. Cookies

    Our Services, like most websites, use cookies.

    These files are stored in the memory of your device (computer, phone, etc.).

    In connection with offering our Services, cookies are used for:

    • ● remembering your session information,
    • ● marketing,
    • ● statistics which allows us to develop the Services, especially the services provided,
    • ● the proper, as well as more efficient, i.e. faster and easier for the user, operation of the Services.

    Cookies do not change the settings of your device.

    Using the appropriate options of your browser, you can delete cookies at any time or block the future use of cookies.

    To find out how to manage cookies, including how to disable cookies in your browser, you can refer to your browser’s help file. You can read this information by pressing F1 in your browser. In addition, you will find relevant instructions on the following pages, depending on which browser you use:

    • ● Firefox
    • ● Chrome
    • ● Safari
    • ● Internet Explorer / Microsoft Edge

    If you do not disable the use of cookies in your browser settings, this means that you consent to their use.

    11. Contact details

    Email:
    office@happyparrots.pl

    Address:
    Poland, 32-020 Wieliczka, Sławkowice nr. 343

    Phone:
    +48 600 400 291 / +34 697 889 228

    Testimonials

    Zuzanna Wędołowska o współpracy z agencją marketingową Happy Parrots

    Along with the entire Szpinak robi bleee team, we are thrilled with our partnership with Happy Parrots so far. We finally know what good e-commerce marketing care means. Contact with the team is quick and efficient, even in crisis or weekend situations. We are well informed and feel taken care of at every stage of the collaboration - from planning general activities, to specific ad campaigns, to reporting on their effectiveness. Finally, I know exactly where the money invested in advertising is going. Most importantly - Happy Parrots are simply effective, their ads are targeted yet unobtrusive, and sales results are steadily increasing.

    Owner Szpinak Robi Blee

    Sylwia Ptak - Dyrektor Szkoły Językowej Lingualand o wspołpracy z Happy Parrots

    Thank you for a great working relationship. I greatly appreciate your knowledge and experience in the industry and all the valuable advice and feedback I have had the pleasure of using. Thank you also for your professional care and efficient operation.

    Lingualand's Director

    We partnered with Happy Parrots to implement Meta Ads sales campaigns for our online store. The results have exceeded our wildest expectations, as revenue from the Facebook campaign has increased by over 2000% within three months of its launch. We are very pleased with the cooperation!

    Marketing Wisan

    Emilia Kaczmarska-Feder o współpracy z agencją marketingową Happy Parrots

    We highly appreciate the enormous commitment and passion that characterizes the whole Happy Parrots team. Although we have only been working for a few months we have already noticed a definite improvement in their sales results. They are experts in what they do, giving the customer a lot of care and interest. We are very satisfied with the cooperation.

    Projects Director - Quest for English

    Mateusz Zachodni z Netii o współpracy z agencją reklamową Happy Parrots

    After the Facebook RODO related changes in December 2020, I stopped dealing with advertising on FB. Around February, I started looking for someone to help me. Initial conversations with agencies were unsuccessful. Finally, one evening I came across an ad by Jacob regarding the topic of exhausting audiences. I read the article and fell into the trap of advertising:D. Seriously, I wrote on messenger. Kuba was the first one who didn't pour water, didn't throw phrases like "brand recognition" which didn't make sense in my situation because I work for a big telecom. I care mainly about acquiring new customers. And all in all, I've been able to do that successfully for over a year now. In December 2021, we extended the contract for another 24 months. Importantly, I decided on it myself and proposed it myself. Happy Parrots is not only Kuba, it's also Rafał, who in case of any questions regarding RODO answers in a matter-of-fact manner and gives advice. Wojtek takes care of my campaigns on an ongoing basis, responding efficiently to emails, phone calls and text messages. At any time I can consult with him about the results I achieved or throw out some crazy idea and he will tell me whether we should try it or there is no point. And I cannot forget about Justyna, who is a great graphic designer. Advertising materials are created extremely quickly. What can I say, my advertising materials are better than those of the headquarters ;). In short: efficient, pleasant contact. Established goals are achieved :D. Cooperation goes very well and is extended to other platforms.

    Sales Manager Netia

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